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Your Instagram account was HACKED?! Here's exactly how to get it back.

If you suspect your Instagram account has been hacked or it has been compromised, it’s important to take action as soon as possible. I've outlined the following steps for you to take immediately if/when this happens:

  1. Check Your Email for a message(s) from Instagram

  2. Request a Login Link From Instagram

  3. Request a Security Code or Support from Instagram


Step #1: Check Your Email for a Message from Instagram


They will always email you at your personal email address associated with your account If you from Instagram — aka, security@mail.instagram.com — letting you know that something on your account was changed. If you did receive an email, you may be able to undo this by using the “revert this change” option in that message.


Step #2: Request a Login Link from Instagram


If additional information was also changed (like your password), you should request a login link from Instagram. Here’s how to do it:

  • On the login screen, tap “Forgot password” (for iOS) or “Get help logging in” (for Android).

  • You’ll then see the “Trouble Logging In?” (iOS) or “Login help” (Android) page.


  • Then tap “Send Login Link” (iOS) or “Next” (Android) and follow the on-screen instructions.

  • Enter a secure email address that only you can access. Once you’ve submitted your request, be on the lookout for an email from Instagram with next steps.

Step #3: Request a Security Code or Support from Instagram


If you’re unable to recover your Instagram account by following the above steps, you can report a hacked Instagram account.


Tap the “Help Us Recover Your Account” screen. This time, instead of requesting the security code, select “I can’t access this email or phone number.”


On the next page, fill in the form with your account details, select “My account was hacked” and click “Request Support.”


Once you submit your request, you should receive an auto-response email from the Security Team at Instagram asking you to help verify your identity. You’ll be asked for one or both of the following:

  • A photo of yourself holding a paper with a handwritten code Instagram has provided you.

  • The email address or phone number you signed up with and the type of device you used at the time of sign up (example: iPhone, Android, iPad, other).

For brands and creators on Instagram, keeping your account safe has never been more crucial, so make sure that all your info is up to date in your account.

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